Ottica Reviews

Ottica has an overall rating of 2.7 based on 26 reviews. Customer feedback on Ottica is mixed.

2.7/5.0

26 reviews

5 Stars

1

4 Stars

10

3 Stars

1

2 Stars

8

1 Star

6

All Ottica Reviews (26)
bessie_Kelley73
May 27, 2026
"Shipping took forever"
The glasses themselves were fine once they finally showed up, but the shipping was way slower than I expected. The tracking barely updated, so I had no idea what was going on most of the time. What annoyed me more was that there was no follow-up or update from the company either. If you need your glasses anytime soon, I probably wouldn’t count on this being a smooth experience
Robin_rance02
May 20, 2026
"The glasses are alright overall, and they ain't..."
The glasses are alright overall, and they ain't unusable or anything, but the arms started getting a little loose after a few months. I still wear them, just kinda expected them to be a bit sturdier for what I paid.
PeggyWebb_64
May 19, 2026
"Did what I expected"
The packaging was solid and pretty much exactly what I’d hope for with glasses being shipped. The box felt sturdy, and everything arrived safely with no issues. Nothing fancy, but it met my expectations
KeithSoto
May 05, 2026
"Fast delivery, but I had doubts"
The order showed up quickly, which was nice, but I’m not totally convinced the glasses are authentic. The packaging just felt a little off, and the case didn’t look like what I’ve seen from this brand before. Could be totally fine, but it was enough to make me question it. Personally, I wouldn’t order again.
Leonard.luccous
April 28, 2026
"Kinda pricey for what it is"
The prices felt a bit high to me, and the deals didn’t really make it any better. I was expecting to get more value for the money, but it just didn’t feel worth it. Compared to other glasses sites I’ve used, this one didn’t really stand out
Kathryn_duff96
April 16, 2026
"I found way more frames than..."
I found way more frames than I expected on ottica.com. There were tons of styles and sizes, and it was easy to compare a few until I found one I really liked. I’m “really happy” with the selection.
hello_albert876
April 13, 2026
"Delivery kept getting pushed back"
This was really frustrating. The tracking kept changing with no clear explanation, and my package ended up arriving way later than promised. I get that delays happen, but there should be better communication and some accountability when customers are left waiting. I don’t think I’ll be ordering again.
KathleenBernard
April 10, 2026
"I had to exchange my glasses for a..."
I had to exchange my glasses for a different size, and it was easy, but also a little frustrating. It took a few days before I got any updates, which made me wonder what was going on, but support did reply when I reached out. The new pair showed up fine and fits better, so I can’t really complain too much. Not a perfect experience, but somehow still a good one overall.
RobertDawson
April 08, 2026
"Not really worth it"
These frames just felt cheap right out of the box. I figured they’d hold up okay, but nope — they broke fast with normal use. Disappointing, wouldn’t buy them again.
todd.Forsyth
April 05, 2026
"Old-looking site messed up what I was trying to do"
I really wasn’t a fan of the site at all. It looks outdated and kind of messy, and trying to find what I needed was way more frustrating than it should’ve been. Some pages felt super crowded, and the layout made everything harder to navigate. I had planned to quickly browse and get things sorted, but it just slowed me down and ruined the simple plan I had. Maybe other people don’t mind it, but for me it was annoying to use.
EileenDennis_85
March 22, 2026
"Site was just kind of frustrating to use"
The site was a bit annoying, honestly. Pages took a while to load, and I had trouble finding the filters, which made browsing more frustrating than it needed to be. Checkout also felt just a little messy and not very smooth.
hello_marion537
March 16, 2026
"Uploading my prescription was easy..."
Uploading my prescription was easy and only took about a minute. To be fair, I didn’t run into any issues, so I can’t speak to how it works if there’s a problem, but my experience was smooth
JosephBeu_72
March 09, 2026
"Wish I’d known the tracking would be this unclear"
I regret not looking into the shipping experience before ordering. The tracking barely updated the whole time, and I kept checking it hoping for some kind of progress. It was frustrating and made the wait feel way longer than it should have...
LynneHunt
March 09, 2026
"Good deals if you don’t mind waiting a bit"
I ended up ordering my glasses online after putting it off for way too long, mostly because my old pair was getting scratched and I kept forgetting to go to the optical shop near my grocery store. I found a promo code and saved a decent amount, and the total was definitely better than what my local place quoted me. Shipping took a little longer than I expected, so I kept checking the tracking more than necessary, but the glasses arrived fine and I’m happy with them overall. Worth checking out if you’re trying to save some money
RyanMassengale
March 07, 2026
"Lens options didn’t really work for me"
I ordered from ottica.com because I wanted the whole glasses-buying thing to be simple for me, especially when it came to picking lenses. that part ended up feeling more limited than I expected.

They had the basic choices, but when I started looking for more details about coatings or thinner lenses, I didn’t feel like I was getting enough clear info. Since I’m the one paying for them and wearing them every day, I don’t really want to guess on stuff like that.

The frames were fine and my order arrived okay, so it wasn’t a total bad experience. But for me, the lens selection made the process more frustrating than it needed to be, and I’d probably check other sites before ordering again.
CheriJackson_89
March 01, 2026
"Ordering Was More Annoying Than It Needed to Be"
I ordered from ottica.com the checkout process was more irritating than I expected. The pages were slow, and at one point I had to type my address in again even though I’d already entered it. It wasn’t the end of the world, but it definitely made the whole thing feel clunky.

The confirmation email also took longer than I’m used to, so I sat there wondering if the order actually went through. Prices were decent, but when I reached out, the response felt like one of those canned “sorry for the inconvenience” messages that doesn’t really say anything. They really need to clean up the ordering experience...
Margarita_stocking78
February 15, 2026
"Order was right, but I felt kind of ignored"
My glasses showed up with the right frames and the prescription details were exactly what I picked, so I’m happy there wasn’t any mix-up with the order. It did take longer than I expected, though, and I felt a bit ignored while waiting because I didn’t really get much communication. Overall, the glasses are fine, but the experience could’ve felt a little more reassuring.
Robert.kelly
February 06, 2026
"Warranty help was decent, I think"
I had to reach out about the warranty, and they ended up sorting it out for me. It wasn’t anything too dramatic, but the help was decent overall. That’s all you really want in that situation, right?
ConnieWoodruff
January 30, 2026
"Honestly, they were uncomfortable"
I ordered glasses from ottica.com and I feel kind of embarrassed admitting how quickly I gave up on them, but they were just really uncomfortable. The nose pads started hurting after about 20 minutes, and the whole fit felt a little off on my face. I kept trying to adjust them, but they just never felt right.
Marie_morris79
January 17, 2026
"Frames were fine, but the lenses missed the mark"
I got a pair of glasses from ottica.com, and the frames are decent enough, so no real complaints there. The lenses, though, haven’t been quite what I hoped for. They seem to pick up smudges quickly, and the vision just doesn’t feel as crisp as my old glasses even though the prescription is the same. After wearing them for a few hours, my eyes start feeling a bit tired too. Shipping was smooth, but for the price, I was expecting the lenses to feel a little more polished.

View More Reviews

Have a question about Ottica?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.